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Return Policy

  • Allscales must be notified within 30 days of delivery of any returns or exchanges.

  • Allscales must be notified prior to any returns and an RGA number must be issued prior to returning any products.

  • The customer is responsible for any freight charges for any returns that are not warranty related (both ways).

  • All warranty-related returns will be replaced at no charge to the customer by the manufacturers during the warranty period.

  • All returns must be packed in the original manufacturers' packaging materials and box, new and unused, and must include all of the relevant literature.

  • Returns that are not exchanged for other products may incur a 20% restocking charge.

  • Used equipment cannot be returned under any circumstances.

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